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Super Email Sender Key no longer recognised

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2 Users
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Sharid
(@sharid)
Posts: 5
Member Customer
Topic starter
 

My Super Email Sender Key is no longer recognised and I can no longer access the application. I have not changed anything, it has been like this for a few days. See image 1

I have tried to apply for a new FREE key, using existing and new email address but get this error message. See image 2

Hasan - If you have my licence Key in your database can you please email it to me

I am using V4

 

 
Posted : 04/03/2022 10:56 am
tasnim reacted
Hasan Aboul Hasan
(@admin)
Posts: 2187
Illustrious Member Admin
 

we got too much spam, and we stopped the service, we need to implement some spam mitigation techniques first. we will do this next week.

 
Posted : 04/03/2022 9:06 pm
tasnim reacted
Sharid
(@sharid)
Posts: 5
Member Customer
Topic starter
 

Hasan

Thanks for the update. A bit more information would have helped,

SPAM from who?

Email I sent as I was sending using my own smtp, Im not sure what you are talking about.

Some of my former customers have since moved on and I had several email rejected, is this the spam you are refering too?

Also my email traking is not active, is this only for PRO licence, Please advise.

 

Thanks

 

 
Posted : 05/03/2022 10:36 am
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