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draaisil
(@draaisil)
Posts: 12
Member Customer
Topic starter
 

Dear,

 

I was watching your video on Cold Email Setup ( https://www.youtube.com/watch?v=L0SsuyHTyNQ)   and I followed all the necessary steps. However, the enable button for DKIM is not visible for me, it only says: "No DKIM keys saved for this domain". You mentioned it briefly in you video that this can happened but I've not found the right solution yet.

I've tried the steps in this video ( https://www.youtube.com/watch?v=xJAqQ6gkTvU) with Windows Administrator, which is completely new for me, and has unfortunately not worked. 

Do you have a solution for this problem?

Thanks in advance,

Sil 

 
Posted : 25/04/2021 11:11 am
Abdallah
(@abdallahtaleb)
Posts: 519
Noble Member Admin
 

Hello friend,

Could you please post screenshots?

 
Posted : 25/04/2021 3:13 pm
draaisil
(@draaisil)
Posts: 12
Member Customer
Topic starter
 



 Of course, here they are.

 
Posted : 29/04/2021 9:35 am
Hasan Aboul Hasan
(@admin)
Posts: 2187
Illustrious Member Admin
draaisil
(@draaisil)
Posts: 12
Member Customer
Topic starter
 

Thank You! It worked.

 
Posted : 01/05/2021 11:17 am
draaisil
(@draaisil)
Posts: 12
Member Customer
Topic starter
 

Hello I have another question. I'm trying to configurate mautic but (with SSL) I'm getting an error message (see screenshots). Do you have a solution to fix this? 

Thank you in advance,

 

Sil

 


 

 

 

 

 

 
Posted : 02/05/2021 1:23 pm
Hasan Aboul Hasan
(@admin)
Posts: 2187
Illustrious Member Admin
 

the second image is blurry 

 
Posted : 02/05/2021 4:08 pm
draaisil
(@draaisil)
Posts: 12
Member Customer
Topic starter
 


Sorry, hope this helps.

 
Posted : 03/05/2021 9:30 am
draaisil
(@draaisil)
Posts: 12
Member Customer
Topic starter
 

Hello I have a question. I'm trying to configurate mautic but (with SSL) I'm getting an error message (see screenshots). Do you have a solution to fix this? 

Thank you in advance,

 

Sil

 
Posted : 06/05/2021 9:58 am
Hasan Aboul Hasan
(@admin)
Posts: 2187
Illustrious Member Admin
 

Did you test the SMTP first with SMTPer.net?

 
Posted : 07/05/2021 1:08 pm
draaisil
(@draaisil)
Posts: 12
Member Customer
Topic starter
 

I just did and it's failing. I'm getting this message:

SMTP send error
The operation has timed out.
 
Is there a specific place where I should look where there might be a problem?
 
Thank you in advance,
 
Sil 
 

 

 
Posted : 07/05/2021 1:55 pm
Hasan Aboul Hasan
(@admin)
Posts: 2187
Illustrious Member Admin
 

Hi friend, those are the parameters I used in my video tutorial?

 
Posted : 09/05/2021 10:02 am
draaisil
(@draaisil)
Posts: 12
Member Customer
Topic starter
 

Hi, I don't understand what you're saying but I followed all the steps in your video. I remember doing a SMTP test with Gmass test tool in the beginning and back then it worked. However, right now no SMTP tests are working so I did something wrong after the initial test. Maybe you can see a problem in my DNS records? Thank you in advance, Sil.


 
Posted : 13/05/2021 9:37 am
draaisil
(@draaisil)
Posts: 12
Member Customer
Topic starter
 

Hello,

 

Can you please look at my DNS Records?

 

Kind regards,

 

Sil

 
Posted : 27/05/2021 10:10 am
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